Frequently Asked Questions
Still have questions?
We're here to help!
If you have any additional questions or need assistance, feel free to contact us.
📞 Call us: (833) 378-7838
📩 Contact us online: Visit our Contact Us page
Our support team is available Monday through Friday, 9:00 AM – 4:00 PM PST. We look forward to assisting you!
What is your return policy?
We proudly offer a money-back guarantee if your product arrives damaged or does not meet your quality expectations. If there are any issues with your order, please contact us within 48 hours of delivery so we can promptly assist you. Due to the sensitive nature of our research peptides, we do not ask for the product to be returned.
What payment methods do you accept?
We accept all major credit cards, debit cards, and select digital payment options at checkout.
Will I be charged sales tax?
Sales tax is applied to orders based on your shipping address and local regulations.
