Do you ship internationally?
At this time, we only ship within the United States. We are working on expanding our shipping options in the future.
How long does it take to process and ship my order?
Orders are typically processed within 1–2 business days. Once shipped, you will receive tracking information via email. Shipping times may vary depending on your selected shipping method.
What is your return policy?
We proudly offer a money-back guarantee if your product arrives damaged or does not meet your quality expectations. If there are any issues with your order, please contact us within 48 hours of delivery so we can promptly assist you. Due to the sensitive nature of our research peptides, we do not ask for the product to be returned.
How can I track my order?
You can track your order anytime by visiting our Order Tracking page: https://drtruetide.com/order-tracking/.
To view your order status, simply enter your Order ID and the billing email address used at checkout. This information was provided in your order confirmation email.
If you need assistance or can’t locate your order details, feel free to contact our support team at (833) 378-7838, available Monday through Friday, 9 AM – 4 PM PST.
