Privacy Policy

Effective Date: 04/27/2025

Dr. TrueTide (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://drtruetide.com, place an order, or otherwise interact with us.

By accessing our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

When you use our Site or place an order, we may collect the following types of information:

Personal Information You Provide:

• Name
• Shipping and billing address
• Email address
• Phone number
• Payment information (processed securely through our payment processors)

Automatically Collected Information:

• IP address
• Browser type and version
• Device type
• Referring website
• Pages viewed and time spent on the Site
• Other diagnostic and usage data

We collect this information to ensure the security and functionality of our Site and services.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, account, or customer service inquiries
• Provide updates, promotions, and marketing communications (you may opt-out at any time)
• Improve our Site, products, and services
• Detect, prevent, and address technical or security issues
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information in limited circumstances, including:

• Service Providers: With trusted vendors who perform services on our behalf (e.g., payment processors, shipping carriers).
• Legal Requirements: If required by law, subpoena, court order, or to protect our rights, customers, or others.
• Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.

All service providers are contractually obligated to protect your information and use it solely for the services they provide to us.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL encryption during transactions
• Secure storage of sensitive information
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Choices

Opt-Out of Marketing Communications:
You may opt-out of receiving marketing emails by clicking the “unsubscribe” link in our emails or contacting us directly.

Access and Correction:
You may request access to or correction of your personal information by contacting us at https://drtruetide.com/contact-us/.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience
• Understand user behavior on our Site
• Improve functionality and marketing efforts

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies.

7. Do Not Track Signals

Our Site currently does not respond to “Do Not Track” browser signals.

8. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a minor, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Your continued use of our Site following any updates indicates your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

📞 Phone: (833) 378-7838
📩 Contact Us Online: https://drtruetide.com/contact-us/